Job Description

Manager, Founders' Office at Porter

Bengaluru

Work from Office

https://porter.in/

About Porter

Porter is a goods transport agency catering to on-demand, intra-city goods movement. Through technology, We connect a highly fragmented largely SME customer base with a highly fragmented largely driver-cum-owner partner base.

Customers today do not find the goods vehicles at the time that they want. Even if they find one, there is significant negotiation around price and service. During the trip, there is significant co-ordination to keep track of the goods. We solve all of this for our customers.

Drivers today do not find trips. Even if they find one, they may not get a return trip. There is difficulty in getting paid on time. We solve all of this for our drivers.

As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector. Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners.

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About the Founders

Pranav Goel is the Co Founder and Executive Vice Chairman of Porter. He previously worked at J.P. Morgan as an Analyst. Pranav Goel attended Indian Institute of Technology, Kharagpur.

Uttam Digga is the Co-Founder and CEO of Porter. He previously worked at J.P. Morgan as an Analyst. Uttam Digga attended Indian Institute of Technology, Kharagpur.

Meet the team

We live by the values of impact, ownership, curiosity, empathy and integrity. You will love working at Porter due to tacking challenging problems, having fantastic team mates and flexible work hours.

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Founders' office is a small, elite team of 3 directly reporting to the Chief of Staff to the CEO.

To better understand how things operate at our company and what the work atmosphere is like, we encourage you to get in touch with our team.

Prithviram G N: https://www.linkedin.com/in/prithviram-g-n/

Why work with us?

Porter's vision is to move a billion dreams, one delivery at a time. We are the market leaders in on-demand truck intracity logistics.

As India looks to grow, there is focus in improving the cost of logistics from 13% to 9% of GDP to be able to operate at efficiencies similar to the developed world. Porter plays a major role in that from an intracity on-demand perspective.

At a user level, we reduce cost of logistics for our customers by ~15% while also improving earnings of drivers by ~20% per month by more efficiently utilizing the goods vehicle asset.

As a member of the founders' office, you will get a front row seat into the workings of the entire company. You will participate in initiatives that the CEO finds most impactful.

The first circle of collaborators would be the second and third in commands of the senior leadership of the various departments within the company.

Perks of working at Porter include

1. Flexible work hours
2. Complimentary food
3. Complimentary annual checkup, weekly doctor consultation
4. Complimentary access to Yoga, physio
5. ESOPs

About the role / What will you own

You will own the rhythm of the business. This will include a mix of program management working through others and individual contribution. You will build primarily on the craft of program management.

To succeed at this role, you need the mindset of getting things done by influencing without authority. The role demands high integrity and professionalism.

The first circle of collaborators would be the second and third in commands of the senior leadership of the various departments within the company.

You will have direct impact on

1. Having high quality business reviews on time.
2. Increasing the leverage of the CEO's time by acting as a force multiplier.

Must Have

1. 1-2 years of post MBA experience.
2. Go-getter attitude.
3. Integrity and professionalism.

Good to have

1. Detail orientation - planning, time management.
2. Communication - rapport, negotiation, assertiveness.

What would success look like for you

By virtue of working in the Founders' office, a large part of the success would be ensuring that the org delivers on the OKRs. As an input to this, quality of reviews, 1-1s and visibility created come into the picture.

Culture fitment

1. Ownership
2. Curiosity
3. Empathy
4. Integrity

30-60-90

30 days

Week 1

• HR induction.
• Tools setup
• Meet the team.
• Meet the CEO.
• 2 days of field visit.

Week 2

• Understand the departments.
• Meet the key collaborators.

Week 3

• Understand and align with the OKRs of the role.

Week 4

• Shadow the projects
• Take ownership of the projects

60 days

• First win - Run first functional review
• Second win - Run the townhall

90 days

• Third win - fully own one initiative

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Interview Process

• Round 1 - Past experience: Palak, HR
• Round 2 - Deep dive: Prithvi - General Manager
• Round 3 - Case study: Prithvi - General Manager
• Round 4 - X-factor, innovation: Prithvi - General Manager

Compensation

~10L to 15L per year.

Apply

Click here to apply​

Hiring Guide

Process and Panelists

• Round 1 - Past experience: Palak, HR
• Round 2 - Deep dive: Prithvi - General Manager
• Round 3 - Case study: Prithvi - General Manager
• Round 4 - X-factor, innovation: Prithvi - General Manager

Feedback + Rating Mechanism

Rating Scale

• 4/4: Strong yes
• 3/4: Yes
• 2/4: No
• 1/4: Strong no

Feedback expectation

• Submit feedback within 48 hours of taking the interview.
• Share questions asked and detailed answers given for each question.

Decisioning on the candidates

• Directly hire: All rounds 3+
• Directly reject: Two or more 2-, Any round 1.
• Debrief: One 2 balanced out by the rest being 3+.

Interview Guidelines and Sample Questions

Round 1: Past experience

• Was the previous role related to founders' office or program management?
• What challenges they handled and how knowledgeable are they about them?
• Question on one mentioned challenge to establish depth of understanding
• Check on clarity of impact achieved.

Questions:

1. What are the top 3 challenges you faced? How did you handle them?
2. You mentioned X, please explain the actors involved, their motivations and your specific role.
3. What impact you achieved on X?

Round 2: Deep dive

​What to look for?

• Ability to plan and work backwards
• Ability to communicate proactively
• Ability to problem solve

​Questions:

1. Pick one initiative you are most happy about?
2. What were the complexities?
3. What were the tradeoffs?
4. What was the impact achieved?
5. How did you manage stakeholders?

Round 3: Case study

What to look for?

• Ability to plan and work backwards
• Ability to communicate proactively
• Ability to problem solve

Round 4: X-factor, innovation

What to look for?

• First principles thinking
• Out of the box thinking

Questions:

1. What is the one issue that most bothers you in your day-to-day work life?
2. How would you solve it if there were no constraints?

Onboarding Document

What to expect from your onboarding?

• Enabled with tools
• Enabled with clarity of role and ways of working
• Enabled with context

Introduction to Porter

Understand the Macro and Micro

Users

• Understand the ICPs
• Shadow at least 5 trips

Market

• Understand the competitors
• Understand the industry

Product

• Go through customer app 5 times
• Go through partner app 5 times
• Go through lifecycle of an order end to end 3 times

Growth doc

• Understand the growth equation

Team

• Spend 2 days shadowing each team member
• Understand the stakeholder list and relationships with them

Introduction to Founders' office

Who are we?

• Small, elite team of 3 people directly working with the founder.

What do we do?

• Run strategic initiatives
• Run rhythm of the business through periodic critical activities such as reviews, townhalls

Why do we do it?

• Create leverage for the founder and multiply their effectiveness.
• Ensure delivery of the critical initiatives.
• Ensure organizational goals are delivered.

What do we own?

• Business reviews
• Townhalls
• OKRs for the company
• Special initiatives

What should you do in the next 7 days?

• Tools: Notion, Slack, Google suite, VPN, Streamlit, Metabase
• People: Meet person A, B, C
• Immersion: Field visit for 2 days working with person P

30-60-90 plan

30 days

Week 1

• HR induction.
• Tools setup
• Meet the team.
• Meet the CEO.
• 2 days of field visit.

Week 2

• Understand the departments.
• Meet the key collaborators.

Week 3

• Understand and align with the OKRs of the role.

Week 4

• Shadow the projects
• Take ownership of the projects

60 days

• First win - Run first functional review
• Second win - Run the townhall

90 days

• Third win - fully own one initiative

That is all from me for now. All the best!

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